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Last updated: 13 November 2026
This Privacy Policy explains how the International Association of Infant Massage (“IAIM”, “we”, “us” or “our”) collects, uses, shares and protects personal data when you visit iaim.net, create an account, become a member, buy something from us, register for an event or take part in our online community. We are committed to handling your information carefully and in line with the EU General Data Protection Regulation (GDPR) and applicable Swedish data protection law.
The data controller for the personal data described in this policy is:
IAIM is registered in Sweden. If you have any question about this policy or about how we handle your data, please write to us at the address or email above.
This policy applies to iaim.net, including the Member Portal, the online community, the shop, the event and training listings, and any forms or emails connected to the site.
It does not cover the websites, social media pages or services of national IAIM Chapters, IAIM Trainers or IAIM Instructors. Trainings and classes listed on our site are usually organised by an independent IAIM Trainer or Chapter. When you register with them directly, they decide how your data is used and you should read their own privacy information.
Our services are intended for adults aged 18 and over. Although our work is about babies and families, we do not knowingly collect personal data from children. Please do not upload photos or information about a child unless you are their parent or legal guardian, or you have the parent’s or guardian’s clear permission. If you believe a child’s data has been shared without permission, contact us and we will remove it.
We do not ask for health information or other special categories of personal data. Please do not share health details about yourself, your baby or anyone else in public areas of the community.
Under the GDPR we must have a legal basis for every use of your personal data. We use your data for the following purposes:
Where we rely on legitimate interests, we have balanced our interests against your rights and freedoms. You can object to this processing at any time (see section 9).
We do not sell your personal data, and we do not use it for automated decision-making or profiling that has legal or similarly significant effects on you.
We use trusted service providers to run the website. They process personal data on our behalf and only according to our instructions, unless stated otherwise:
We may also share personal data when the law requires it, to protect the rights, safety or property of IAIM, our members or others, or with professional advisers such as auditors and lawyers under a duty of confidentiality.
IAIM Chapters and Trainers: if you contact a Trainer or Chapter through our site, or register for a training they organise, they receive the details you send them. They handle that information as independent controllers under their own privacy notices.
Some of our service providers, including Stripe, Mailchimp, Google and hCaptcha, are based in or may process data in countries outside the European Economic Area (EEA), such as the United States. When your data is transferred outside the EEA, we make sure it is protected, for example because the recipient is certified under the EU–US Data Privacy Framework or because we rely on the European Commission’s Standard Contractual Clauses.
Because IAIM is an international association, our Board members and the people who support our work may be located in different countries. They access personal data only when this is necessary for their role and under appropriate confidentiality commitments.
We keep personal data only for as long as we need it for the purposes described above:
Under the GDPR you have the right to:
To use any of these rights, email board@iaim.net. Logged-in members can also export their personal data or request account deletion from their account settings. We may ask you to confirm your identity before we act on a request. We will reply within one month. If your request is complex, we may extend this by up to two further months and will tell you why.
Right to complain: if you are unhappy with how we handle your data, please contact us first so we can try to resolve it. You also have the right to lodge a complaint with a data protection authority. In Sweden this is the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten, IMY), Box 8114, 104 20 Stockholm, Sweden – www.imy.se. You can also contact the data protection authority in the EU country where you live or work.
We use cookies that are needed for the site to work, such as keeping you logged in and remembering your cart, and optional cookies that help us understand site use. You can control cookies through your browser settings. More information is available in our Cookies Policy.
We use appropriate technical and organisational measures to protect personal data. These include encrypted (HTTPS) connections, encrypted password storage, limited and role-based access for authorised people, spam and bot protection, regular software updates, and backups. No method of transmission over the internet is completely secure, but we work to protect your information. If a personal data breach occurs that is likely to put your rights at risk, we will notify the supervisory authority and, where required, the people affected.
Our site links to other websites, including Chapter and Trainer websites and social media platforms such as Facebook, Instagram, LinkedIn and X. We are not responsible for the privacy practices of those websites. Please read their privacy policies before sharing personal data with them.
We may update this Privacy Policy from time to time, for example when we add new services or when the law changes. The date at the top shows when it was last updated. If we make significant changes, we will let members know by email or through a notice on the website.
For any questions about this Privacy Policy or your personal data, please contact:
You can also reach us through our contact page. Please also see our Terms & Conditions, Refund and Returns Policy and Cookies Policy.